LEGAL REFERENCE

Your Privacy Matters to Us

We built rajabet around your account security and data protection. This policy explains how we collect, use and safeguard your information when you open an account, deposit via...

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rajabet Your Privacy Matters to Us

Privacy Policy Overview

rajabet operates under the jurisdiction outlined in our terms of service and complies with data protection standards applicable to supported regions in Indonesia. We collect personal information—your name, email, phone number and payment details—only to verify your account, process transactions and deliver our services. Your data is encrypted and stored securely. We do not sell your information to third parties. Payment processors

handling DANA, OVO, GoPay and QRIS transactions follow their own privacy standards. You have the right to request, update or delete your personal data by contacting our support team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? Reach Out

Team online

Email Support

Send privacy inquiries to our data protection team. We respond within 48 hours with clarification on how your information is handled and stored.

Live Chat

Chat with our support agents during business hours. They can walk you through our privacy practices and answer questions about your account data.

Account Settings

Manage your privacy preferences directly in your account dashboard. Update contact details, review login history and control data sharing options.

EDITORIAL CLARITY

Privacy Standards We Uphold

Encryption Standard

All data transmitted between your device and our servers uses industry-standard SSL encryption. Payment information is never stored in plain text on our systems.

Third-Party Audits

Our privacy and security practices are reviewed by independent auditors. Compliance reports are available upon request to verify our data handling standards.

Payment Partner Vetting

DANA, OVO, GoPay and QRIS providers we work with meet strict security requirements. We audit their privacy policies to ensure your payment data stays protected.

Data Retention Policy

We retain your account information only as long as necessary to provide services and comply with legal obligations. Deleted accounts are purged within 90 days.

Breach Response Plan

If a security incident occurs, we notify affected users within 24 hours and provide guidance on protecting your account. Our incident team works to prevent recurrence.

Privacy by Design

We build privacy into every feature from the start. New games, payment rails and lobby updates are reviewed for data protection before launch.

How Our Privacy Compares

Data Minimization
We ask only for information needed to verify your identity and process payments. No unnecessary fields, no hidden data collection in the background.
Transparent Logging
Your login history, deposit records and account changes are visible to you in real time. You always know when and where your account was accessed.
No Cookie Tracking
We use cookies only for session management and fraud prevention. We do not track your browsing across other sites or sell behavioral data to advertisers.
Payment Isolation
DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels separate from your account profile. Payment details never touch our main database.
User Rights Honored
You can request a copy of all your data, correct inaccuracies, or ask us to delete your account. We process these requests within 14 business days.
No Forced Sharing
We do not share your information with marketing partners, affiliate networks or data brokers without your explicit written consent. Opt-out is always available.
Regular Updates
This policy is reviewed quarterly and updated when our practices change. We notify you of material changes via email before they take effect.
QUICK SIGNAL

What Defines Our Privacy Approach

Account Verification We verify your identity once during signup using your phone...
Session Security Your login session expires after 30 minutes of inactivity. You...
Payment Method Privacy When you link DANA, OVO, GoPay or QRIS, we store...
Withdrawal Verification Before we send funds back to your DANA, OVO, GoPay...
Communication Consent We send account alerts, deposit confirmations and policy updates to...
Data Portability You can download your complete account history, transaction records and...

Privacy Policy Questions Answered

We never store your actual payment credentials. When you link a payment method, we receive a secure token from DANA, OVO, GoPay or QRIS. Your bank details stay with your payment provider. All transactions are encrypted end-to-end.

Yes, we maintain records of your deposits, withdrawals and account balance for verification and dispute resolution. You can view your complete transaction history anytime in your account dashboard. We keep these records for seven years for compliance.

We share data only with payment processors (DANA, OVO, GoPay, QRIS providers) and fraud-prevention partners. We never sell your information to marketers, data brokers or third-party advertisers. Sharing requires your explicit consent.

Your account data is retained for 90 days after closure to handle refunds and disputes. After 90 days, we delete personal information except transaction records required by law. You can request immediate deletion of non-essential data.

We retain login history and account activity logs for 12 months. This helps us detect fraud and respond to security incidents. Older logs are automatically deleted. You can view your recent activity anytime in account settings.

Yes. You can update your email, phone number and address in account settings anytime. To delete your account and associated data, contact our support team. We process deletion requests within 14 business days.

Change your password immediately and contact our support team. We'll review your account activity, lock suspicious sessions and help you secure your DANA, OVO, GoPay or QRIS payment methods. We investigate all security reports within 24 hours.